Privacy Policy

Information Collection

At Easy Let Angels Ltd (“Easy Let Angels, “we”, “us”), we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website or who speak to us over the telephone, via e-mail or online, how we use that data, the conditions under which we may disclose it to others, and how we keep it secure.

 

Your Rights

Easy Let Angels Ltd recognises that your personal data belongs to you and we don’t wish to use it in ways that you don’t want us to. You can control whether or not you receive marketing emails from Easy Let Angels by either subscribing when you make a booking or contacting us. Once subscribed to any marketing emails you can unsubscribe by clicking on the link at the bottom of the email. 

In addition, we automatically receive and record information from your computer and browser, including your IP address, software, and hardware attributes, and the page you request.

We only ask for the information required to process your enquiry and reservation. The personal information we collect might include your name, address, email address, and IP address. We may also need to collect the names of other guests over 18 years of age. We also collect details about your accommodation requirements such as budget, length of stay, and accommodation type. If your employer uses our services to book accommodation for you, we may collect this information from them, rather than directly from you.

When you visit our website we collect some cookie information regarding your use of the website and this is used to help us improve the service we deliver. Cookie information can include your IP address, the browser you’re using, and your language settings.

If you purchase a product or service from us and pay by card, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

 

Information Use

Any of the information we collect from you may be used to:

  • Personalise your experience and respond to your individual needs
  • Provide customised advertising content
  • Improve our website
  • Improve customer service and your support needs
  • Contact you via email and phone
  • E-Commerce Privacy

We are the sole owners of the information collected on this site. Your personally identifiable information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than as necessary to fulfill a request and/or transaction.

 

Information Protection

We implement a variety of security measures to maintain the safety of your personal information. We use state-of-the-art encryption to protect sensitive information transmitted online. Only employees who need to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

 

Who has access to your information?

We do not share your personal information with any other people or third parties. We may only have to disclose your information in the event that we sell the business, introduce or acquire another business, need to establish, make or defend a legal claim, or if we are under a duty to disclose personal information to comply with legal obligations. We may also use third-party service providers (such as IT and technology services) who will store or use your information, but only on our instructions and subject to strict data protection requirements.

We may pass your information to our third-party service providers, agents subcontractors, and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to manage a short-let booking or any ancillary property matter that we have been instructed to administer). However, when we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we require them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond our network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

 

How long do we keep your data?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. In addition, we are legally required to hold some types of information to fulfill our statutory obligations, which is up to 6 years after your last booking for the purpose of auditing and to comply with regulatory bodies such as the HMRC.

We review our retention periods for personal information on a regular basis.

None of your personal information is shared unless you request that we reserve your chosen accommodation. If you would like to proceed with a reservation then we will pass on the relevant personal information to the property provider. This will allow them to allocate an apartment to you and, if applicable, any other travelers in your group.

Furthermore, if you have opted-in when making your enquiry, we will send you marketing materials such as our monthly newsletter that details promotions, special offers, and discounted rates. Depending on your preferences, we may send you further correspondence from time to time.

 

Do we use cookies?

Yes. Our cookies improve access to our site and identify repeat visitors. Furthermore, our cookies enhance a user’s experience by tracking and targeting his/her interests. This cookie use, however, is in no way linked to any personally identifiable information on our site.

 

Cookie Policy

This section describes how we treat the information provided by visitors, what other information we gather, and how we use it, why we sometimes need to store “cookies” and how to prevent this. In common with almost all professionally run websites, this website logs the IP address of each visitor in order to keep it running reliably. This is also essential for protecting the website and its visitors from malicious attacks, including infection with malware.

This website provides information as a service to visitors such as yourself, and to do this reliably and efficiently, it sometimes places small amounts of information on your computer or device (e.g. mobile phone). This includes small files known as cookies.

The cookies stored by this website cannot be used to identify you personally.

There are instances where we may use cookies to gather information regarding our services in a mathematical collection for our website and our advertisers.

Any information collected will not have any identifying data. It is statistical data about our visitors and how they have used our site. No personal details will be shared that could identify you.

We may assemble information about your common internet use with a cookie file. When used, the cookies are downloaded to your computer automatically. The cookie is stored on the hard drive, with transferred information. The data sought by the cookie helps us improve our website and any service offered to you.

Under the EU Cookie Directive 2012, you as a user have the right to decline the use of cookies during your visit to our site. In order to do this, do not check the ‘I Accept’ checkbox that appears when our site loads. Whilst this is your right, it may result in you not being able to use all of the functionality of our site.

Your browser has the ability to decline cookies. This is done by setting your browser options to decline all cookies. Note: if you do decline the download of cookies, some aspects of our site may not work or allow you access.

 

Cookies for Analytics

We use analytics to measure how many visitors are using the website, which pages interest them, and so on, and this involves storing cookies: collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google, any attempt to find out the identities of those visiting our website.

For more information please visit the Google Analytics website: https://privacy.google.com/businesses/compliance/

 

Google Analytics

These performance cookies are set by Google Analytics to help analyse how users use the Site, collecting standard internet log information and visitor behaviour information in an anonymised form from which no user is identifiable. This information is transmitted to Google and processed to compile statistical reports on activity on the Site. These reports allow us to optimise our user experience. Google provides a browser add-on for users who wish to prevent their data from being used by Google Analytics. Further information is available at https://tools.google.com/dlpage/gaoptout/

 

Google Maps

These cookies are set by Google Inc. They are associated with Google Maps and used to display a user-friendly map and store preferences. To learn more about Google Map’s cookie policy click here: https://policies.google.com/technologies/cookies

 

Facebook and Instagram

We use the Facebook/Instagram Like button to integrate our website with our page on Facebook.com and Instagram. Facebook and Instagram use cookies on our site to detect the number of “likes” and whether you are logged into Facebook/Instagram or not. To learn more about Facebook cookies and privacy policy click here: https://www.facebook.com/policies/cookies/ and https://help.instagram.com/519522125107875

 

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.

By using the Website you accept our use of these cookies.

This website uses cookies to ensure you get the best experience on our website.

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